Advice, Help and Understanding

Here if you need us

Our mission

Debt Consultancy Service C.I.C is a not for profit organisation that understands how debt can impact physical health, lifestyle and mental health; we aim to help you look forward to a future without worrying about debt. We work closely with our local community, by assisting with financial advice and giving back through our outreach projects.

If you would like to know more information regarding your call with our advisors you can find more information on our ‘Get Ready For The Call Guide’

Striking numbers

Every month, The Money Charity provides a realistic snapshot of household finances – gathered from UK-wide data. These statistics provide a realistic understanding of the situation in everyday lives for regular people.


Average total debt per UK household in November 2020


Average credit card debt per household in November 2020


Total unsecured debt per UK adult in November 2020


Change in outstanding credit card balances in year to November 2020


Increase in unemployment in the year to November 2020

8.9 million

Number of people who by Dec 2020 had borrowed more because of Coronavirus


Increase in average first-time buyer house price in the year to November 2020

10 years

Time to save for a first-time buyer house deposit

These statistics are provided by The Money Charity

Getting ready for the call

We understand how daunting it can be to try and resolve debt issues, but please don’t panic. Our friendly advisors are here to help you.

Here are a few handy tips to help get you ready for the call:

Have a copy of your bank statements to help us complete a sustainable income and expenditure

Gather any creditors letters / list of debts (don’t worry if you don’t have this information)

Write down any worries or concerns regarding your finance / income (our advisors can also help with budgeting advice)
We will need about 30 – 45 minutes to complete the call, so grab a cup of tea and if you have any questions please stop the advisor at any point

What our customers say

We take pride in being able to provide financial advice and assistance however we can – take a look at what our clients have to say about us:

“Like many, I was too proud to ask for help but this team gave me a way out I never thought was possible. They kept in touch with me throughout the whole process and for the first time in a long time the weight has been lifted from my shoulders. I can’t thank you enough for helping me take that first step!”

“Great company and would recommend to everyone. Did not know we’re to start gave these guys a call. So helpful, explained everything & got things sorted for me. 10/10. So helpful kept me up to date with everything.”

“Could not have asked for better service Jason has been superb going beyond my expectations first class service from the whole team involved just when you think there is no help out there well there is and the process has been easier than I thought thanks to Jason and his team can’t recommend highly enough thank you.”

“From start to finish the team here was fantastic!! I can’t express how much they have help not just with debt but to personally put myself at ease also they even stop enforcement offices within just a couple of hours!! They don’t just treat u as a customer they generally care and are over helpful to ensure I myself was also ok. Everything was done so quickly within hours. I now even open my curtains again and start not feeling need to lock my door 24/7! Massive thanks to Jason and his team you help more than you know thank you xx highly recommend xx”

“Great company haven’t dealt with them much as I’m still in the start-up process but I feel the weight has come off my shoulders already.”

Discreet, no obligation assessment

Or feel free to phone or email us…

01392 911000
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